Terms and conditions

GENERAL TERMS AND CONDITIONS

COMPANY DETAILS

This website is operated by By Molnia.

Diestsesteenweg 83, 3300 Tienen, Belgium.

The VAT number is BE0800.796.069.

The contact email address is info@bymolnia.be.

 

ARTICLE 1: GENERAL PROVISIONS

The general terms and conditions determine the contractual rights and obligations of all users and visitors (hereinafter referred to as 'User' or 'You') of the website bymolnia.be (hereinafter referred to as 'Site') and the owner of the website, By Molnia. These General Terms and Conditions apply to every sale of products carried out on the Site and replace any prior terms. The User acknowledges that the relationship with By Molnia is exclusively governed by these General Terms and Conditions. By Molnia reserves the right to modify the General Terms and Conditions. The applicable version is the one published on the date of the purchase. By purchasing any product on the Site, the customer automatically agrees to all terms and conditions.

 

ARTICLE 2: PRICING

All listed prices on the Site are inclusive of VAT and other taxes, but exclude shipping costs. Shipping costs are indicated during the purchase process. The total cost in euros is clearly displayed before the User confirms the purchase. Prices apply only to the items as described. Images are decorative and may include elements not included in the price. By Molnia reserves the right to change prices, including shipping fees, at any time.

 

ARTICLE 3: OFFER

The offer on the Site is directed at customers in Belgium and other EU countries. Items are intended for personal use. By Molnia strives for accuracy in the information presented, but cannot be held liable for incomplete or outdated information. The offer is valid while stocks last and may be modified or withdrawn. By Molnia reserves the right to refuse orders or adjust delivery conditions.

 

ARTICLE 4: ONLINE PURCHASES

A purchase is confirmed when the User receives a confirmation email from info@bymolnia.be. Items are delivered to the address provided by the User. Payment methods available on the website include VISA, Mastercard, PayPal, and Bancontact.

 

ARTICLE 5: RETENTION OF TITLE

Delivered items remain the property of By Molnia until full payment is received. The risk of loss or damage transfers to the customer upon delivery. The customer agrees to inform third parties about the retention of title if necessary.

 

ARTICLE 6: PENALTIES FOR NON-PAYMENT

In the event of non-payment or late payment, the customer is, by law and without notice, liable for interest. 

 

ARTICLE 7: COMPLAINTS

Visible damages and/or quality defects must be reported immediately after delivery to info@bymolnia.be. The right to file complaints expires if not reported promptly.

 

ARTICLE 8: WARRANTY

The legal warranty applies from the date of purchase, and the customer must provide proof of purchase. For complaints, the customer must contact customer service and return the items at their own expense.

 

ARTICLE 9: RIGHT OF WITHDRAWAL

Consumers have the right to cancel their purchase within 14 days of delivery without penalty and without giving a reason. The customer must return the goods at their own expense. We appreciate it if the items are returned in their original packaging with labels.

 

ARTICLE 10: INVALIDITY - NON-WAIVER

If any provision of these Terms is declared invalid or void, the validity of the other provisions shall remain unaffected.

 

ARTICLE 11: CUSTOMER SERVICE

The customer service of By Molnia can be reached via email at info@bymolnia.be.

 

ARTICLE 12: SHIPPING COSTS AND DELIVERY TIME

Deliveries in Belgium take an average of 2 to 3 working days. International delivery times depend on the destination. Shipping costs are displayed during checkout. Free shipping is available for orders over a certain amount.

 

ARTICLE 13: AMENDMENT OF TERMS

By Molnia reserves the right to change these Terms without prior notice. Any purchase after the change implies acceptance of the new Terms by the customer.

 

ARTICLE 14: APPLICABLE LAW AND JURISDICTION

These Terms are governed by Belgian law. Disputes will be submitted to the courts of Leuven, Belgium.