WARRANTY

WARRANTY POLICY 


6-Month Warranty Coverage

Starting from November 30th, 2024, all purchases made at By Molnia will be covered by a 6-month warranty. We take pride in the quality and craftsmanship of our jewelry and want to ensure your complete satisfaction.

What the Warranty Covers

The 6-month warranty guarantees that any issues related to the quality or condition of your jewelry, such as manufacturing defects or damage under normal usage, can be reported within this period. Our commitment is to provide a solution tailored to the nature of the issue.

Resolution Options

If a problem arises with your jewelry within the 6-month warranty period, you can report it to us, and we will take the necessary steps to resolve it. Depending on the situation, we may:
- Offer a replacement piece at no additional cost.
- Provide guidance on how to handle minor repairs.

How to Report an Issue

To report a problem covered by the warranty, please contact our customer service team at info@bymolnia.be with your order details, a description of the issue, and any relevant photos.

At By Molnia, we are dedicated to ensuring that you love and enjoy your jewelry for years to come, and we stand by our promise to provide support and solutions for any concerns within the warranty period.