Golden Drop earrings

WARRANTY POLICY 


6-Month Warranty Coverage

Starting from November 30th, 2024, all purchases made at By Molnia will be covered by a 6-month warranty. We take pride in the quality and craftsmanship of our jewelry and want to ensure your complete satisfaction.

What the Warranty Covers

The 6-month warranty guarantees that any issues related to the quality or condition of your jewelry, such as manufacturing defects or damage under normal usage, can be reported within this period. Our commitment is to provide a solution tailored to the nature of the issue.

Resolution Options

If a problem arises with your jewelry within the 6-month warranty period, you can report it to us, and we will take the necessary steps to resolve it. Depending on the situation, we may:
- Offer a replacement piece at no additional cost.
- Provide guidance on how to handle minor repairs.

How to Report an Issue

To report a problem covered by the warranty, please contact our customer service team at info@bymolnia.be with your order details, a description of the issue, and any relevant photos.

At By Molnia, we are dedicated to ensuring that you love and enjoy your jewelry for years to come, and we stand by our promise to provide support and solutions for any concerns within the warranty period.

Jewelry care

Stainless Steel Jewelry: Stainless steel jewelry is remarkably resilient and can generally withstand exposure to water. You can wear it in the shower or when you come into contact with water without worrying about damage. However, to keep it looking its best, it's a good practice to wipe it dry after any prolonged exposure to moisture.

925 Sterling Silver Jewelry: We ensure that our jewelry is crafted from high-quality materials and plating to offer you premium products at an affordable price. However, even with these high-quality materials, fashion jewelry can still experience typical wear and tear over time.

Even though the jewelry can get wet, we recommend to take off your sterling silver pieces before activities like swimming, showering, or any long exposure to water. This will help your jewelry last longer and stay shiny.

General Tips for Jewelry Care:

Minimize Water Exposure: While some jewelry can withstand contact with water, it's best to remove it before swimming, showering, or engaging in prolonged water activities. Water can affect the appearance and quality of your jewelry over time.

Avoid Contact with Chemicals: Perfumes, lotions, and harsh chemicals can tarnish and corrode jewelry. Apply these products before putting on your jewelry, and allow them to dry completely.

Store Properly: When not wearing your jewelry, store it in a cool, dry place. Consider using a jewelry box or pouch to prevent scratching and tangling.

Cleaning: Regularly clean your jewelry to remove dirt, oils, and sweat that can accumulate over time. Use a soft cloth or a jewelry cleaning solution specifically designed for the type of jewelry you have.

Gentle Handling: Be gentle when handling your jewelry to prevent bending or scratching. Remove jewelry before engaging in activities that could put stress on it.

Remember that the better you care for your jewelry, the longer it will maintain its beauty and durability. Following these guidelines can help you enjoy your jewelry for many years to come.

Ring size:

USA Size 6 = EU 52 mm = Diameter 16 mm

USA Size 7 = EU 54 mm = Diameter 17 mm

USA Size 8 = EU 56 mm = Diameter 18 mm