Warranty

WARRANTY POLICY

Legal Warranty

All purchases are covered by the applicable 2-year legal guarantee from the date of delivery.

If an item is defective or does not match what was ordered, the customer may be entitled to a free repair or replacement. If this is not possible, a price reduction or refund may apply in accordance with the law.

This warranty does not cover normal wear and tear, accidental damage, improper use or damage caused by failure to follow the jewellery care instructions.

Reporting an Issue

To report an issue, contact info@bymolnia.be and provide:

• your order number or proof of purchase;

• a description of the issue;

• clear photographs of the item.